Privacy Policy

Privacy Policy

Introduction

Welcome to https://overhead-garage-door-repair-houston.easygaragefix.com (hereafter referred to as “Overhead Garage Door Repair Houston,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://overhead-garage-door-repair-houston.easygaragefix.com.
  2. Any mobile applications or software we offer.
  3. Online services and tools provided by our company.
  4. Products sold or distributed through our digital platforms.

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites linked to this policy.
  3. Subscribing to our newsletters, emails, or receiving calls and texts/SMS from us.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  1. Account Information: Details related to your user account, such as usernames, passwords, and account settings.
  2. Payment Information: Credit card numbers, billing addresses, and transaction history required for processing payments.
  3. Financial Information: Banking information, if you choose to link your bank accounts for direct payments or other financial services.
  4. Purchase Information: Items purchased from our online store, including quantities, prices, and delivery details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs.
  6. Location Data: Geographic tracking data provided by your browser or device when you interact with our services.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit to us about our products or services.
  8. Social Media Information: Data from social media platforms when you connect your accounts to our services.
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We gather this data through multiple channels: user input forms, online interactions, browser automation, and third-party data providers.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance your experience on our websites and applications:

  1. Strictly Necessary Cookies: Essential for navigation and functionality, ensuring the secure delivery of services.
  2. Preference Cookies: Customizing your user experience based on settings and preferences.
  3. Analytics Cookies: Tracking website usage statistics to improve our services and products.

Users can manage non-essential cookies through our Cookie Manager, providing control over their browsing experience.

Data Retention and Deletion

We retain personal data for varying periods, depending on the purpose of collection and applicable legal requirements:

  1. Legal Obligations: We may be required to keep certain data for an extended period due to tax, accounting, or legal obligations.
  2. Service Delivery: Personal information related to orders and transactions is retained until the fulfillment of your request or order.
  3. Data Anonymization: Once the purpose of data collection is no longer relevant, we anonymize or delete the data, ensuring it cannot be associated with you as an individual.

Security Measures

We prioritize the security of your personal data by implementing robust measures:

  1. Encryption: Secure communication channels ensure that data exchanged between your browser and our servers remains encrypted.
  2. Third-Party Processing: We engage trusted third-party service providers to process data on our behalf, adhering to strict privacy and security standards.
  3. Regular Audits: Our security protocols are subject to periodic audits to identify and mitigate potential vulnerabilities.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children, and we ask that minors not provide any information through our platforms.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The ability to rectify inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The option to request the deletion of your personal data, under certain circumstances.
  4. Restriction: Limiting the use of your personal data in specific situations.
  5. Data Portability: The right to receive a copy of your personal data in a structured format.
  6. Objection: Opposing the processing of your personal data for legitimate interests.
  7. Non-Discrimination: The assurance that exercising your rights will not adversely affect your access to our services.

To exercise any of these rights, please contact our privacy team at your earliest convenience.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Us

For any inquiries, unsubscribe requests, data-related questions, or to exercise your rights under this policy, please contact us: